Privacy Policy

1. Who we are

This website is operated by 360 Protection Services, trading as Apex Dog Training ("we", "us", "our"), a dog training business serving Southern California.

• Business name: 360 Protection Services
• Business address: 17532 Valley Blvd, Unit 500, Bloomington, CA 92316
• Contact email: contact@apexdogstraining.com
• Phone: (442) 438-4712

2. What information we collect

Information you give us

When you submit the contact form or the consultation request we collect the information you enter: your name, your phone number, your email address, your city, details about your dog (name, breed, age), the program you are interested in, whether you prefer an in-person or phone consultation, and the content of your message.

Information collected automatically

Our hosting provider records standard server log data (IP address, browser type, pages requested, timestamps) for security and reliability. This website runs no analytics or advertising trackers. See our Cookie Policy.

We do not knowingly collect information from children under 13, and we do not ask for sensitive personal information through this website.

3. Why we use it

• To answer your enquiry and recommend a suitable training program.
• To arrange consultations, assessments and training sessions.
• To keep records of our correspondence with you.
• To keep the website secure and to prevent spam and abuse.

We do not sell or share your personal information for cross-context behavioural advertising, and we do not use your enquiry to send marketing messages unless you separately ask us to.

4. Who we share it with

We share personal information only with service providers who help us operate this website and our business, and only to the extent necessary:

• Hostinger, our web hosting and email provider, which transmits and stores form submissions.
• Authorities or advisors where we are legally required to do so.

5. How long we keep it

We keep enquiry correspondence for as long as needed to respond and to maintain a record of our business relationship, and then delete it or archive it securely.

[TO BE PROVIDED] Confirm your retention period for enquiries and client records.

6. Your rights

Depending on where you live, you may have the right to request access to the personal information we hold about you, to have it corrected or deleted, to obtain a copy of it, and to opt out of certain uses. California residents have specific rights under the CCPA/CPRA, including the right to know, the right to delete, the right to correct, and the right not to be discriminated against for exercising those rights.

To exercise any of these rights, contact us at contact@apexdogstraining.com. We may need to verify your identity before we act on the request.

7. Security

The website is served over HTTPS and form submissions are transmitted to our mailbox over an authenticated connection. No method of transmission or storage is completely secure, but we take reasonable measures to protect the information you send us.

8. Third-party links

This site may link to third-party services (for example a map provider, our Google reviews or our social profiles). Their own privacy policies apply once you leave this website. The map on this site loads only after you actively choose to display it.

9. Changes to this policy

We may update this policy from time to time. The date at the top of this page indicates when it was last revised.

10. Contact

Questions about this policy or about how we handle your information: contact@apexdogstraining.com.